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New to EE TV (EE TV Box Pro) - with IPC6023 error

SirAliofOakley
Investigator
Investigator

‎09-07-2024 09:08 PM

I’ve got this error on the new box which I received last week.  It’s connected via Ethernet cable directly to the ee smart hub plus router.  Box is certainly connected to net and when I logon to Netflix and prime it works great.  However no tv channels will display when I select them from the guide and I  just get the ipc6023 error 

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎09-07-2024 09:20 PM

Hi @SirAliofOakley 

See here: 

https://community.ee.co.uk/t5/TV/Error-code-IPC6023/m-p/1382919

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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