2094878members
1404online
1300103posts
Community Activity
My SIM hasn't arrived
I ordered a 24month SIM about a week ago now and it still hasn't arrived. I'm just wondering what the usual delivery time for a SIM has been for others before I try ringing customer service. Thanks
Resolved! Change provider
I had an EE representative at my house recommending I change tv and broadband provider from Sky to EE. I explained I was still in contract with Sky, but the EE rep assured me this would not be an issue and they would see to the whole process and pay ...
Resolved! Identifying Mobile Devices connected to EE TV Pro box
Been meaning to ask this for some time but keep forgetting. We have two mobile phones with the EE TV app that are connected to our EE TV Pro box but the box identifies them both as Mobile Device. You can only pair or unpair a device but if I want to ...
Text charges
I keep getting charged when sending photos by text message. I only have 2GB as I'm on the house Wi-Fi most of the time, is this the reason I get charged?
Frustration with connection to Samsung TV using HDMI and soundbar
Hi,I’ve been using EE TV with the Smart Box Pro for a few months, and I’m running into a persistent HDMI/CEC issue.When powering on the system after the EE box has been in standby, the TV doesn’t consistently switch to the correct HDMI input (EE TV)....
Accessing Payslips
Good afternoon, I am ex employee. I am looking for HR/ Payrolls contact details in order to access my payslips. kind regards,Vilma
Free Upgrade
Hi, I was sent a letter in February saying i have got a free upgrade to Full Fibre 150 because i have the full fibre guarantee. Rang EE this morning and i was told the package would increase in price because she couldn't see it on her screen. I am al...
Taken deposit
Just ordered a new pay monthly phone ..EE have taken the 50 pounds upfront payment .. but I have had no confirmation email for my order and it's not letting me go to the confirmation page on the site ...
Trade In allowance not deducted from bill.
Hi, I upgraded and did the trade in thing, which HAS been received, but I just got my bill and there is no £14 deduction on it??Also on my bill there's a £6.98 charge saying "MAIN" that I've no idea what for??
Switch Points Access
Hi all, I left as an EE employee less than two years ago, but I’m fairly certain I had some Switch Points. Someone has left recently and still had access after a month, however, my access is blocked.Who is able to help in this situation?Cheers.
