New EE TV Box Pro finding no channels in Internet Mode

[AQ467]

Hello, 

I’ve just moved from Sky Stream to EE, yet when I follow all instructions and set up my TV it finds no channels whatsoever in Internet Mode. I have tried all troubleshooting available several times, factory resets etc.

The box is 100% connected to the hub and it shows all necessary Apps etc and they work fine.

My TV guide offers nothing.

Can someone please help me as I’m seriously considering switching back,

Thanks

[DarrenDev]

@SamJackson95 What's your activation date? It may take up until midnight on your agreed activation date before the channels will appear. If it's past already then I can take a look tomorrow - I'm traveling today, so unfortunately don't have time.