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NOW TV

jajdj
Visitor

My EE TV box automatically signs me into a NOW TV account, one which doesn't have any subscriptions on so I have to log into my account every time I go on NOW TV on my TV, how do I stop this from happening? It's bs

2 REPLIES 2
Midnight_Voice
EE Community Star
EE Community Star

@jajdj 

If the Now account with the subscriptions is a Now account via EE TV, then call 150 and get the account with no subscriptions removed, and the account with the subscriptions set as your EE TV Now account, as it should be.

But if the account with the subscriptions on it is one set up direct with Now, and you don’t want to do the above to have it become a Now account via EE TV, then there isn’t much you can do about thi on your EE TV devices, as the Now account via EE TV will always automatically get set in any Now app on any EE TV device.

But it won’t get overwritten on any other device, so in those circumstances I would set it on the Now app on a smart TV, or a smart stick, and use that app to watch my Now content, instead of trying to watch it on an EE TV device.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
DarrenDev
EE Product Expert

@jajdj as you don't have an active Now TV subscription with EE TV, I've detached your old account.  You should now find that the app won't automatically log you in anymore.