My apps are working but i have no subscription channels

[Laurm2309]

I have tried rebooting every apps work fine but not normal tv tried calling but number not work and neither is the service checked

[Michael_D]

Hi @Laurm2309 

Welcome to the community.

If you are seeing an error message when trying to watch live TV, there are some handy hints and tips to help to get you working on our EE TV Error Codes page.

If that doesn't help, you can find the numbers to reach our tech guides for further help on our Contact Us page.

Michael

[DarrenDev · Accepted solution]

Your EE TV channels won't be available on the TV Box until after your broadband activation. Your post to this forum was from Sky Broadband, so I'm guessing you haven't switched yet. What's your agreed activation date?