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Mini tv box won’t stay connected

Rebeccaj21
Visitor

Hi , I have one main box and one mini. 
it’s seem my mini box will not stay connected I’ve only had for four weeks and have had to do a factory reset 4 times already! It’s this a known issue 

3 REPLIES 3
Midnight_Voice
EE Community Star
EE Community Star

@Rebeccaj21 

If it’s connected by WiFi to an EE router, then yes it’s a known issue, and it’s being worked on.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
mdshamilton
Investigator
Investigator

I have the same issue - I have to unplug the power from the mini TV box once a day to rectify the problem 

Jubee
Visitor

How can I get this sorted as it’s driving me nuts