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Community Activity
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Cancelled order
I ordered anew phone yesterday paid the upfront payment yet today i got a text saying my order has been cancelled
Currently abroad (Majorca) and cannot make any sense of roaming charges
Hi folks. I’m new to EE’s method of handling roaming away from the UK so spoke in advance if any of this is daft. I checked in advance and found a refeeende that said I can only buy a roaming pass once I’m in Majorca. That seemed really odd as it ope...
Live chat
Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?
Resolved! Cannot Select from Channel Guide
I have new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...
Ordering 1.6GBPS
Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...
Cancelled order
I placed a order yesterday paid the upfront payment and today i got a text saying order cancelled could someone tell me why and when will my refund be
I need to remove the WiFi extender from my package.
Hello,I need to remove the WiFi extender from my contract, it's £7 a month, and i do not use or need it - it's been carried over from when i was on just BT - I've already been charged on my latest bill for non return of the BT disc.
Resolved! New EE TV sign up and issues assigning existing NOW TV to EE TV acc.
I signed up for EE TV by phone yesterday. I've migrated my existing Netflix account using the link EE provided.The activate Discovery + link just logs me in to my ee account. So I can't activate that. I need to resolve this.I have an existing NOW TV ...
Receipt of purchase
How do you find a copy of a receipt of puchase of my new phone?
