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How do I ONLY turn on the TV with the EE TV Pro remote?

SpamThroat
Investigator
Investigator

Situation - The TV if OFF but the EE box is on with  a program I want to watch paused.

If I short press the EE button the the box goes off.

If I long press the EE button the box goes off and the TV comes on.

I need to switch on the TV without the box going off, how?

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@SpamThroat  Use the TV remote or the button on the TV.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
SpamThroat
Investigator
Investigator

The TV remote is "somewhere" as it is no longer needed.

What is the point of having a universal box and TV remote if it does not have all the functions.

And if I did find the TV remote how do I turn of the TV features on the EE remote so it does not effect the TV?

wgwright
Expert Contributor
Expert Contributor

@SpamThroat @Chris_B I had the same issue when I first started using the Pro Box with my TV.  I  got over this by purchasing a One For All 4 way universal remote. I've set this up so ir works with just my TV, just the Pro Box and also so it can be used to control both together. Took less than 10mins to set up 

 

Hope this helps 

The main problem is the long press on the EE button to turn the TV off/on counts as a short press to control the box too.