Community Activity

Wifi download speeds on xbox

Hi my internet download speeds on my xbox are incredibly slow even when the xbox is the only thing on connected to the internet it’s slow. I have full fibre 500 and my guaranteed minimum speed is meant to be 425 mbps my xbox is connected to my intern...

Calls keep dropping

Hi All.I bought into EE services back in February 25 after around 10 years away and being with VF.  Unfortunately, i also bought a new Samsung S25 Ultra shortly after.   (Makes it difficult to tell if its the device or the network).It does feel like ...

CrazeUK by Explorer
  • 74 Views
  • 3 replies
  • 2 Helpful

Roaming issues

I contacted EE with this problem on 27/04/25. The complaint is closed. I was told there is an issue and EE are trying to fix it. Told to keep turning phone off and on again which I’ve done several times, still no joy. Used my wife’s phone to call the...

Malc21 by Investigator
  • 113 Views
  • 6 replies
  • 1 Helpful

Cannot make calls to UK from USA

I have travelled to the USA and unlike other other trips I am unable to call any UK number and I cannot be reached by UK callers though I can make and receive WhatsApp and Skype calls via internet.I am only able to call EE Helpdesk via Skype on +44 8...

Kvhutch by Explorer
  • 6 Views
  • 2 replies
  • 0 Helpful

Is anyone still having a problem ?

We are also in a portugal and today 30th neither I or my wife can dial out on our EE phones we both have free data roaming. I know we all had a problem the day of the blackout but is anyone still having a problem ?

TNT Sports via Sky Q With New EE Full Fibre Contract

Hi, I’m looking for so clarification. Just upgraded my BT broadband connection and contract to Full Fibre 900 with BT/EE. In signing up I did a live chat with EE as my TNT Sports contract was about to expire and wanted to ask about the price for anot...

LeeJ67 by Explorer
  • 77 Views
  • 5 replies
  • 0 Helpful

Resolved! help ee hub set up via app not working

i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...

dags9475 by Contributor
  • 308 Views
  • 6 replies
  • 2 Helpful

watch TNT Sport 1 on my MacBook Air

I am an EE customer and can watch TNT football matches on my TV. I want to watch tonight's Man Utd game on my MacBook Air but I can't figure out how! Please help. I never used to have any trouble when it was on BT Sport

Resolved! Samsung galaxy s25 ultra free headphones

Hi I gat the Samsung galaxy s25 ultra and it said it comes with a pair of headphones. I haven't got them. I was told to wait for a code. I haven't received it. Please could you let me know what to do please 

Error trying to sign up to 6 months free Apple TV+

I go around in circles on the website and can never find the activate section ofr the offer. On the android App I go..Manage....TV and Sport.........then start activation for the offer and I get this messageWe've had a problem loading this info. Plea...

ballibeg by Investigator
  • 92 Views
  • 6 replies
  • 0 Helpful