Failing to record because guide does not match live tv

[davefowkes]

Recording Big brother last night. It does not start? 

Can watch big brother; but when you pause, it says it is 'The real wives of Potomac' and I guess that this is why the recording does not work. Where does the EPG guide get its info from and how can it NOT match the actual program?

[DarrenDev]

You've already been involved in other discussions on this forum about the TV Guide data being wrong @davefowkes 

It's still an issue that is being worked on. The current expectation is that things should start improving next week for the worst-affected channels, with all channels being fixed by early December.

[davefowkes · Accepted solution]

Engineer came . Apparently my 15 year old tv can cope, the BT Youview box can cope; but the EE PRO box cannot cope with 100% signal strength. The engineer has toned down the signal and I now get 160 channels instead of 30ish. Time will tell wether it also fixes the rewind and remote control button issues. 

[Peter_W]

Thanks for the update here, @davefowkes.

Fingers crossed this will have everything sorted out, but please keep us posted on how things go!

Peter

[davefowkes]

Strictly would not record last night (15th Nov)  When paused it said no information available (ie not on the guide)