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Ethernet cable flashing yellow constantly

Ian249
Visitor

Newly installed tv box pro, Ethernet cable connection is constantly flashing. Tv is pixeling if not switched through tv box. Ever time tv box switched on is goes through loading procedure.

3 REPLIES 3
Peter_W
EE Community Support Team

Hi @Ian249.

Welcome to the EE Community 😊

Could you please let us know a few more details about the issues you've been experiencing here?

Where exactly is it you're seeing this flashing? Is it an error on the screen, or at the port itself?

I'm not 100% sure what you mean when you say it's pixelating if not switched through the TV box, too.

Peter

stereohaven
Expert Contributor
Expert Contributor

@Ian249 wrote:

Newly installed tv box pro, Ethernet cable connection is constantly flashing. Tv is pixeling if not switched through tv box. Ever time tv box switched on is goes through loading procedure.


Assuming the TV Box Pro follows the same process as other hardware, a yellow flashing light on an Ethernet port typically means a fault with the cable and speed throughput is reduced.

That would result in pixelation as the connection quality isn't stable. If you haven't already, I would recommend trying a different Ethernet cable.

If that doesn't sort it, the port itself on the box could be faulty, although that I suspect is much less likely than a cable fault.

LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | SONOS Beam 2 | EE Apple TV 4K | EE Full Works FTTC
DarrenDev
EE Product Expert

The yellow light flashing on the network port just means there's network traffic - it doesn't indicate a fault. It's normal for the light to flash when the box isn't in deep standby, as it's constantly consuming a diagnostic stream to confirm it's working ok.

When you talk about loading procedure, can you please confirm exactly what you mean? If it's taking you through setup and channel scan every time, then that's a fault.