Hi
I was previously with BT for broadband and tv. I switched to EE broadband and tv package about a month ago. TV box remained the same but now have a EE smart hub plus.
I was informed that the package would be exactly as I had previously but when the switch happened there was no HD channels. After loads of calls and hours I got nowhere and had to do an extra HD and 4k add on/subscription at an extra cost to me. To be honest I suffered the extra cost as the hassle I was having just wasn’t worth it. So I now have HD channels but cannot access the TNT Sports Ultimate or Ultimate HDR channels. I could access these no problem when I was with BT and the quality was fine. So apart from being lied to initially I am now even less amused with EE. Thought I would post here as just can’t go through another round of hopeless phone calls.
Many Thanks
Steve
