EE TV BOX PRO has factory reset itself x 3 in last few months. Do I need new one

[Midnight_Voice]

@Childan71 

Yes. Contact EETV for a swap.

Do not allow them to use this as a pretext to start a new contract, nor to swap you from BT to EE.

[Leanne_T]

Morning @Childan71 

Thanks for coming to the EE Community. 

If you're EE TV Box is resetting itself, please get in touch with our broadband technical team and they will get this looked into for you. 

Ways to get in touch can be found on the Contact Us page. 

Thanks 🙂

Leanne.