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EE TV

KevinMay
Investigator
Investigator

‎21-12-2023 01:33 PM

I'm still being told that EE TV is not available. I am a broadband customer. Anyone else had any success?

0 Helpful
5 REPLIES 5
Christopher_G
EE Community Support Team

‎21-12-2023 03:39 PM

Hi @KevinMay 

If you give our sales team a call on 0800 956 6000, they'll check your eligibility and run through some options with you.

Chris

0 Helpful
KevinMay
Investigator
Investigator
In response to Christopher_G

‎21-12-2023 04:20 PM

Hi Chris

I've tried that 3 times now, just to be told that EE TV has not launched, there has been a delay, please try again in the New Year...

Thanks

Kevin

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to KevinMay

‎21-12-2023 05:20 PM

That about sums up the current situation.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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KevinMay
Investigator
Investigator

‎10-01-2024 11:24 AM

Today I was told that as I am 6 months in to an 18 month broadband contract, I would have to pay an exit fee, and then set up a new broadband package with TV. The sales person then suggested I move to BT as they would cover the cost of exiting my EE package. What a load of nonsense! 

0 Helpful
DarrenDev
Ace Contributor
Ace Contributor
In response to KevinMay

‎10-01-2024 11:36 AM

Please just hold off for now - only a small number of our agents are capable of accepting migration orders.

0 Helpful