EE TV mini box stuck at start up process.

[Kenno72]

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Lost channels so did a factory reset, now won't go past the Startup Screen, did a full reset but on the maintenance screen you can't move up or down to select factory reset, maybe bricked? 

[Northerner]

Hi @Kenno72 

Tried restarting it at the mains. 

If its still stuck then give ee CS a call. 

Thanks 

[DarrenDev · Accepted solution]

Now that you've factory reset, your remote is no longer paired. You need to hold Home+9 on the remote until the lights flash, which will trigger the remote to pair again. You should then be able to continue.

[Kenno72]

Nice one Darren, that worked so all is now well again. Thanks.