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Netflix activation

Swilde94
Visitor

Hi, I am trying to activate netflix which I have as part of my package through EE. When clicking the link in my emails it takes me to a page saying 'something went wrong' I have also tried activating it through the app and get the message in the picture below. Netflix account is now on hold due to payment method needing updating as I've been unable to activate it. Help please

Screenshot_20240520_021832.jpg

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