Netflix activation

[Swilde94]

Hi, I am trying to activate netflix which I have as part of my package through EE. When clicking the link in my emails it takes me to a page saying 'something went wrong' I have also tried activating it through the app and get the message in the picture below. Netflix account is now on hold due to payment method needing updating as I've been unable to activate it. Help please

[Redpsychology]

Did you find a solution to this?  I’m now not able to get Netflix via EE having moved from Sky.

[DarrenDev]

It looks like your issue may now be resolved @Redpsychology - is that correct?

[Redpsychology]

Hi Darren, 

Yes it has thank you. Whoever I spoke with yesterday cancelled an order and reordered my package ensuring Netflix was added to it correctly. Woke up this morning and it worked having not had it since Saturday morning.