Community Activity

Order

I ordered my phone on the 7th of May and it still isn’t with DPD how much longer should it take? 

Megan182 by Investigator
  • 68 Views
  • 10 replies
  • 0 Helpful

Scam Call from 01156777257

Said they were from EE, Indian accent, they sent me an email from ‘EE Discount’ ee@limitedpromotions.co.uk which was identical to EE’s emails so I almost fell for it, they managed to access my EE account and it wasn’t until they asked for my card det...

Resolved! Unable to change my direct debit dates

Hello Folks, I've only just joined the EE and activated my sim card with unlimited broadband. Everything is fine but thr gentleman that processed my rider took my bank details and set up my direct debit but I'd wish to change the day the direct debit...

Lenka80 by Explorer
  • 738 Views
  • 5 replies
  • 0 Helpful

Resolved! Roam Inclusive Package

I have just received a message that my Roam Inclusive Extra package has been removed from my plan.    I am in contract until November 2025 and as a frequent traveller use this regularly.    No reduction in price but a large part of the reason I took ...

NicRog by Visitor
  • 593 Views
  • 17 replies
  • 14 Helpful

Scam call offering 50% discount

Just received a “landline call” from 020 8129 4570.Indian sounding lady in a call centre offering 50% off my EE bill.. I said EE don’t call to offer such discounts but she was adamant it was genuine.. then went on to ask for my email address to verif...

Sarah197 by Investigator
  • 34 Views
  • 3 replies
  • 0 Helpful

Unable to link sim to my account

I have recently ordered a new sim online and I am trying to link it to my account and it says “please try again later” it has said this for a couple of days? Any advice?

Connection problem

Could you confirm my number is connected please. The recorded message states this number is disconnected or no longer in service.Many Thanks, regards, Matt.

Contract

My partner set up a deal so she knew exactly what she would pay each month yet she was charged far more. When she tried to sort the problem and asked to move to a cheaper deal she was refused even though the deal had been sent to her account.  She ha...

Phill67 by Explorer
  • 13 Views
  • 1 replies
  • 0 Helpful