EE TV Subscription

[iammbuk]

Hello

I am currently a subscriber of both EE broadband and EE TV my TV contract is due to end in October, I stopped using the TV service a while ago and considering cancelling it, I know there would be a charge, my question is can you cancel the TV plan and still keep the broadband, the broadband has different contract end date to the TV, I am happy to keep the broadband it's just the TV I want to remove, does anyone know what the cancellation costs would be? I know I'll have to call EE this was so I had a rough idea

Thanks in advance

Cheers

[manatarms84 · Accepted solution]

Yes the TV and broadband will be treated as separate contracts, as for cancellation costs it will depend on your package / what you are paying - only EE will be able to advise of this

[iammbuk]

Thanks 

[edbostan]

You still need to give 30 days notice even when out of contract. I assumed that the contract ended on end of contract date but not the case. When you speak to EE to cancel, bear in mind you will be charged for the remaining notice period.

[Richardr66]

It is better to consider the so called "contract length" as "the minimum term" which is what the legal terms and conditions agreed to call it. The contract continues after the minimum term until cancelled [with appropriate notice]. It does vary by product, my TV minimum term ends about a year before my broadband as I extended the latter, and many add-ons can be cancelled inside that minimum term.

[iammbuk]

All sorted called them up and they raised a cancellation for my TV subscription straight away without any issues, had to give them the 30 days noticed and there was a early cancellation fee which I was fine with which was around £95+vat