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EE TV Pro functionality

elkay62
Contributor
Contributor

I'm finding it very difficult to get a good impression of how well the Pro box works compared to Sky Q or VM V6.

Two stores I visited did not have a working box to play with . Another store did, and it seemed reasonably good, but it is inconvenient to get there to have a play with.

Some questions:

  • Is it possible to record Now TV channels through the TV guide, or are we limited to Freeview channels>
  • Can recordings on the Pro box be watched on the Mini box?
  • Can Now TV accounts be added at a later date? And can different Now TV accounts be logged in and out of? I.e I have a Sports subscription, my wife has a Cinema subscription (there's a reason.... 😁 )
  • Can subtitles be switched on with voice control? If not, how many button presses?
  • Are subtitles kept on when changing from one channel to another, or to recorded or streamed content?
  • Can two remotes be used for one box? I currently have 2 for my Sky Q box, though only one works for voice.

I am at the end of my Sky Q contract. If I switch to EE and find that the TV box isn't suitable, can I cancel the full bundle incuding the broadband in the first 14 days?

Thanks

20 REPLIES 20

No, it isn’t but to be fair the Sky Q box was developed when Sky were a tech led company who sunk vast sums of money into the Q box and its OS. Compare it to the shoddy Comcast developed Stream puck and you can sense the difference!

Having said that and regardless of what has been noted above, I made the move from Sky Q to EE BoxPro and have been delighted by the experience so far. I don’t miss the ever increasing charges nor the awful Indian call centres. And if you access their Forums you won’t experience a super helpful and supportive DarrenDev but a supercilious “Superuser” apologist.

My only regret is having to move from BT to EE for my broadband - I’m rather fond of BT, but don’t hold that against me, we all have our foibles!