EE TV Box turning on by itself

[JZW_2025]

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the problem. 

There is no pattern that I can identify about when this happens. I see other comments on this Forum about what looks to be the same problem so I am not alone.

I do not like the idea of electrical equipment out of control. Potentially this could be a fire risk.

Is there anyone with a full solution to this?

[Peter_W]

Good afternoon @Ben406 .

Welcome to the Community, and thanks for taking the time to flag this too. 

Just to be sure, have you tried any of the steps @DarrenDev recommended here so we can rule out any interference from other devices?

Peter

[Ben406]

Thanks for getting back to me Peter. It seems to have stopped doing it but
will contact you again if that changes.

[Peter_W]

Thanks @Ben406 😊

I'll keep everything crossed here, but please do let us know if you notice anything further and we can take another look.

Peter