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EE TV Box turning on by itself

JZW_2025
Established Contributor
Established Contributor

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the problem. 

There is no pattern that I can identify about when this happens. I see other comments on this Forum about what looks to be the same problem so I am not alone.

I do not like the idea of electrical equipment out of control. Potentially this could be a fire risk.

Is there anyone with a full solution to this?

70 REPLIES 70
DarrenDev
EE Product Expert

Unfortunately yes @Judd4 - the issue is still being investigated.  The cause has yet to be found.