Community Activity

Resolved! Can't buy xbox bundle

Every time I attempt to pay the upfront payment and add the rest to my mobile bill it reverts back to the payment screen or either says my cards declined. Impossible! 

New customer

I purchased a sim only at the port talbot store yesterday called the Full Works, but no add on’s which were free with the package for the two years can be seen on my EE app. I was told it included Apple One which included Apple Music, Apple TV+, Appl...

lanyon by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

6th Report of SMS service down in the last week

What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...

matt0909 by Investigator
  • 85 Views
  • 6 replies
  • 2 Helpful

Resolved! Roaming add-ons. How do they interact?

Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...

Elina_K by Contributor
  • 37 Views
  • 3 replies
  • 1 Helpful

How to watch certain programmes remotely

I was away at the weekend, and I wanted to watch my recorded F1 GP.  I went on to the EETV app, selected My TV and then recordings, selected the GP and got a message that said something like ' go to your TV, switch on your EETV box and watch it'.  Re...

imacken by Established Contributor
  • 10 Views
  • 0 replies
  • 0 Helpful

Payments not going through - charged twice

I've tried to make payments to pay my bill twice this month (1st time  through Apple Pay around two weeks ago, 2nd time by card payment yesterday the 19th after receiving a text saying my payment is overdue), so  they did not go through, and now I've...

eirian by Investigator
  • 67 Views
  • 5 replies
  • 0 Helpful