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EE TV Box Edge

zulu17
Problem solver
Problem solver

I notice that a lot of EE TV support documentation seems to have been updated  on the EE website- seems like the EE TV Box Edge has been introduced. This may cause confusion for users seeking EE Tv Box Mini documentation and support.  

1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

Correct - the TV Box Mini has been rebranded as TV Box Edge.

I'm guessing the reasoning was that "Mini" made it sound like a reduced experience - despite being a higher spec box than the Pro (the only thing it misses is recording), so to have the TV Box Edge help pages mention that it used to be called the Mini would negate the rebranding.

One saving grace is that the pictures clearly show what the box looks like, so users should recognise it when looking for help.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @zulu17 

I believe it is the same device so not sure why this is confusing unless you are suggesting the page should say "box formally known as mini" 

Thanks 

 




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DarrenDev
EE Product Expert

Correct - the TV Box Mini has been rebranded as TV Box Edge.

I'm guessing the reasoning was that "Mini" made it sound like a reduced experience - despite being a higher spec box than the Pro (the only thing it misses is recording), so to have the TV Box Edge help pages mention that it used to be called the Mini would negate the rebranding.

One saving grace is that the pictures clearly show what the box looks like, so users should recognise it when looking for help.