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Disney plus app on EE Tv

Shabs50
Visitor

This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work 

79 REPLIES 79
Weerab2024
Scholarly Contributor
Scholarly Contributor

Obviously they can't just make it work themselves and they would need to work with the app owners to get it to work. 

I don't think it's impossible that it will never happen though. 

EE Apple TV box, EE mini box, Full Fibre 900, Sky Stream

The same happened to me. I was told they would contact sky but it turns out it’s only for internet. I’m gutted because we use YouTube and Disney plus a lot for our two girls and now can’t access either of them. 

Weerab2024
Scholarly Contributor
Scholarly Contributor

@Soph47 look at the other thread posted yesterday for YouTube https://community.ee.co.uk/t5/TV/YouTube-Casting-seems-to-be-Available-on-our-BT-Pro-Boxes/td-p/1402...

EE Apple TV box, EE mini box, Full Fibre 900, Sky Stream
Oldskool101
Visitor

So you can add the Apple+ app to EETV and you can link Disney to the Apple TV account. Would that work I wonder??

@Oldskool101    Disney+ can not be added to the Apple+ TV app on EE TV.    The reason it works on an Apple TV this way is because the Disney+ app is installed on the Apple TV.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Why can't you add Disney+?

@CalebF 

You can’t add any apps to the Pro box, nor delete any off it; only EE/BT/YouView can do that.

But Disney has been added to the Pro box since this thread started, so it’s there now.

You can add Disney to the EE Apple TV box, though you will probably find it is there already. But there you can delete it, if you wished to.

But what you can’t do is add it to the EE TV app on this box - a subtle difference.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

@Midnight_Voice   You say

But Disney has been added to the Pro box since this thread started, so it’s there now.”.  

Has it ?   I know YouTube got added but not Disney+  I’ve not look at my pro box to confirm this yet. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Midnight_Voice
EE Community Star
EE Community Star

@Chris_B 

Oh dear, yes you are quite right. It’s YouTube that has been added, but not Disney 😢

Apologies, everyone.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
nocternus
Established Contributor
Established Contributor

Same has happened to me. I specifically asked does it have Disney plus and was told yes. My box arrived today and its not there.