Discovery + activation

Mol72
Investigator
Investigator

I have just switched from Sky to EE.  I have managed to activate or log in to almost everything except Discovery+.  My email is the same as used for Sky so when trying to activate it tells me I don’t have the correct subscription.  After doing chat with D+ they say I have to fill out a form to have my email deleted which can take between 10-30 days!  Surely I can’t be the first and only person to have switched providers with the same email. It’s very frustrating as it’s the app I use the most and was how I chose EE.  How can I get D+ to activate quicker and has anyone else had this problem?  Very frustaralso that you can only contact EE by phone!

10 REPLIES 10

@sixpence569 you, or someone with your login, successfully activated your discovery+ account on July 20th 2023.  It's showing on our system as still active on that same account.