Discovery + activation
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‎20-03-2024 08:26 AM
I have just switched from Sky to EE. I have managed to activate or log in to almost everything except Discovery+. My email is the same as used for Sky so when trying to activate it tells me I don’t have the correct subscription. After doing chat with D+ they say I have to fill out a form to have my email deleted which can take between 10-30 days! Surely I can’t be the first and only person to have switched providers with the same email. It’s very frustrating as it’s the app I use the most and was how I chose EE. How can I get D+ to activate quicker and has anyone else had this problem? Very frustaralso that you can only contact EE by phone!
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‎27-08-2024 06:27 PM
@sixpence569 you, or someone with your login, successfully activated your discovery+ account on July 20th 2023. It's showing on our system as still active on that same account.

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