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Cant refresh the page when regrading from EE broadband to sky 2 or sky 4 package

Terms47b
Visitor

Cant refresh the page when regrading from EE broadband to sky 2 or sky 4 " ultimate "package from logging from a text messagelink. Only 3 days left. There was some back office issue with the order. Now may take 8 to 10 days not 24 hours to goto full fibre Gb too. Also trying for home landlines or voip. 

2 REPLIES 2
Rach_H
EE Community Support Team

Hi @Terms47b 

Welcome to the Community!

We don't want you to have any issues when placing an order. Can I just check if this is an order you've already placed with us, or if you're having diffculty completing the order?

Rach

Midnight_Voice
EE Community Star
EE Community Star

@Terms47b 

Sorry, is this an issue you are having switching to Sky, or it it an EETV issue?

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*