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Cancel Netflix

Callie3612
Visitor

Hi. Netflix sends me to EE. EE sends me to Netflix. I just want someone to delete my account 

5 REPLIES 5
Midnight_Voice
EE Community Star
EE Community Star

@Callie3612 

https://ee.co.uk/help/contact-ee

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
Chris_B
EE Community Star
EE Community Star

@Callie3612  Did you take out Netflix via EE or directly with  Netflix?  because that’s your answer on who you go too.     

 Who do you pay for this subscription service ?  How did you take out this subscription? 
is this on a mobile contract ? 
Does this subscription service show on your EE account under add ons ?  Because if it does you can remove it from there ?   You click it and select remove. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Mistycat2
Visitor

I want to cancel my Netflix account

Papplewick
Visitor

I’m the same, did you manage to cancel Netflix on your contract?

Leanne_T
EE Community Support Team

Hi there @Mistycat2 @Papplewick 

Thanks for coming to the community 🙂

Do you have a mobile or broadband account with Netflix added to your monthly bill? 

Speak soon. 

Leanne.