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Cancelling Full works Tv package

PeteC125
Contributor
Contributor

‎21-09-2024 11:19 AM - edited ‎21-09-2024 11:42 AM

Hello,

We were given the Full Works TV package for free for 3 months (an incentive not to move supplier) and are now a week away from when the Full Works billing will start, so I need to downgrade our package to Big Entertainment before we get charged for all the sport channels that we don't want.

I can't find where to amend our TV package anywhere in my account - any ideas please?

Many thanks,
Pete. 

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Northerner
EE Community Star
EE Community Star

‎21-09-2024 12:07 PM

Hi @PeteC125 

I think you'll need to speak to EE CS to change your package.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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