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jackie-brodie86
Visitor

Cancel TV but till have boardband 

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @jackie-brodie86 ,

Welcome to the community,

If you want to cancel the TV, you would have to ring customer support to get this done, not something we can do here in the forum.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @jackie-brodie86 ,

Welcome to the community,

If you want to cancel the TV, you would have to ring customer support to get this done, not something we can do here in the forum.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

TV will be on a 24-month contract, probably in parallel with your BB. If you cancel it you will be liable to Early Termination Fees.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP