BTP-11195c

[Brooniewolf]

I can't get my eetv channels to work it comes up with btp-11195c code no discovery plus channel or any sky channels??

Help

[Midnight_Voice]

@Brooniewolf 

Is this the issue?

https://community.ee.co.uk/t5/TV/What-is-wrong-with-the-EE-Entertainment-package-HD-programs/m-p/139...

[DarrenDev]

As @Midnight_Voice has mentioned - are you trying to access the HD channels?  Your subscription doesn't include them.  It looks to be set up correctly for the SD channels though.

Also, TV Guide access to the discovery+ channel isn't included with the Sport subscriptions - only via the discovery+ app.

[GURUN-USO-41]

Please open eeTV

[Midnight_Voice]

@GURUN-USO-41 

It might sound a rather odd question, but we have to go back to basics.

So, why do you think you ought to be able to open EETV?

Are you on EE broadband, have taken out an EETV subscription, have received the hardware, and been told you have been activated?

From this point on, you should be able to open it yourself.

What steps are you taking to use EETV, and what happens when you try? Please include any error codes that you receive.