21-05-2025 09:10 AM
Moved across from bt fibre to one of the higher ee fibre packages a few months back, looking to switch from my sky tv packages as its nearing the £80-90 mark for the sports and entertainment.
Tried looking at the eetv site which seems to be permanently crashing when you get to the deals part.
Any breakdown anywhere to view?
Solved! See the answer below or view the solution in context.
21-05-2025 07:01 PM
Thanks for trying @TheWirralWhite
I'd recommend giving the Customer Service teams a call who can check your account if EETV is available and go through all the deals with you.
Ali
21-05-2025 12:12 PM
Hi @TheWirralWhite
Welcome to the Community.
Great to hear you're looking to take up TV packages through EE.
Are you logged in to the EE account when trying to view the TV deals?
Ali
21-05-2025 01:48 PM
Hi , logs in, goes to get personal recommendations then crashes and says we are working on this
21-05-2025 02:07 PM
@TheWirralWhite
Can you log out and clear your cookies & cache.
Close the browser and reopen then try again?
Thanks
21-05-2025 02:13 PM
What Broadband plan is it that you have?
If it is the Busiest Home Bundle or Broadband For Gamers (1.6Gb packages) then EE TV is currently unavailable alongside these.
21-05-2025 02:18 PM
On Full Works Full Fibre Gigabit
21-05-2025 03:07 PM
Tried that had similar issues in edge,chrome, app on PC and android
21-05-2025 07:01 PM
Thanks for trying @TheWirralWhite
I'd recommend giving the Customer Service teams a call who can check your account if EETV is available and go through all the deals with you.
Ali