20-09-2024 05:17 PM
This may have been answered elsewhere but I cannot locate it.
I have an EE broadband connection with a pitiful 40 Mbps on a good day but mostly less. I also have a rock solid Gigaclear fibre connection. Given that I am paying for EE broadband can I route the TV boxes out through the fibre connection?
Thanks
20-09-2024 07:56 PM - edited 20-09-2024 08:00 PM
You can, but you will lose access to all the EETV features.
So effectively a No, if you want to use these.
(It’s not what you are or aren’t paying for, it’s how you are connected).
20-09-2024 09:25 PM
How come you are on such a slow EE BB connection?
Which EE BB plan are you on? What EE router do you have?
What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.
20-09-2024 10:07 PM
I should clarify that all the apps you are subscribed to via EETV will probably continue to work. What you will lose while connected to the internet other than via EE broadband, is access to the EETV channels in the extended EPG, to watch or to record, and access to any recordings you have made from these.
If you are operating on a Box Pro in Aerial Mode, you will still have access to the regular Freeview channels.
But on a Box Mini or an Apple TV, or on a Box Pro in IP Mode, you will lose access to all the Freeview channels.
The apps will still work, but these devices will put up a bit of a fight about the missing Freeview channels; however, it is possible to insist on getting to the apps.
But given these limitations, which aren’t huge in the case of a Box Pro in Aerial Mode, you could enjoy the speed of your Gigaclear connection, and just go back to the EE broadband when you wanted to do something outside of them.
22-09-2024 04:54 PM
Thank you.
Unfortunately I don't have an aerial but given the poor quality of legacy TV I might be prepared to forego that.
Thanks for the information, I'll route the box out through the fibre connection and see what still works and whether I can live with that.
22-09-2024 05:06 PM
I am unable to tell you what package I have but it was the best available. Speed drop as low as 2Mbps., especially in the evening which makes watching TV an incredibly frustrating experience.
22-09-2024 07:08 PM
Thanks.
You have "up to 55 Meg" FTTC VDSL2. It's slow compared with what they are selling today, but not that slow. I managed on it not so long ago with no noticeable loss or degrading of TV catch-up picture.
23-09-2024 10:21 AM
Why would you want to @voipon ? All the apps and channels on the EE TV Box should work at best quality with that speed.
23-09-2024 03:55 PM
@voipon said:-
“Speed drop as low as 2Mbps”
so maybe his line needs investigating to see why he isn’t getting anywhere near the published results.
After which, indeed, why want to? 😛
23-09-2024 04:07 PM
Sorry yes, I'd missed that comment.
@voipon there shouldn't be any reason why your broadband would drop that low. Anything below 35Mbps would be classed as a fault (as per the screenshot you posted). If you want me to take a look at your line stats, please email me at tv.apps@ee.co.uk