Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Advance notice of cancellation

Ewan15
Expert Contributor
Expert Contributor

‎23-04-2026 07:06 AM - edited ‎23-04-2026 07:07 AM

My EE TV Contact runs out at the end of July. I phoned up to arrange for it to be cancelled on the said date. However the operator said that they could not do this, without charging me a cancellation fee and I had to phone back on June 30th. Is the the case?

I suspect that,  if I wanted to arrange for the full works to be started at the end of July it would be done.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband.
0 Helpful
1 REPLY 1
DarrenDev
EE Product Expert

‎23-04-2026 07:11 AM

If a change is made now to remove something from your account, it takes effect from the end of the current month.  If a change is made to add something, it takes effect immediately and is billed pro-rata on the next month's bill.

Either way, it's always based on the current month.

The system doesn't allow anything to be scheduled for future months.

0 Helpful