EE Small business- no access to bills via accout

[AndrewWillson]

Is anyone else not able to link a device, access bills or manage add-ons via the EE app or website?

I have called support monthly (at least) for five months and all I get told is that they are aware of the issue. So frustrated. Looking for an alternative network when the contract ends in November if not sorted soon. Terrible customer service.

[AmberwellT]

Up until earlier this year we were able to download our invoices from the website. Not sure what has changed to prevents us from doing it now, but it is a complete pain. I have been transferred to paper invoices which comes through as something like 21 pages which I then scan in to go into our finance application. Very disappointing that we cannot get a straight answer from EE about a resolution.