Broadband doesn’t show on mobile app

gregg1908
Investigator
Investigator

‎04-12-2023 08:57 PM - edited ‎04-12-2023 09:05 PM

Hi

my phone shows on the EE app but no broadband can anyone help please ?. My broadband shows as the equipment being delivered  but I can’t  manage  my broadband.

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James_B
EE Community Manager
EE Community Manager

‎05-12-2023 07:49 AM

Hi @gregg1908,

Welcome to the EE Community. 🙂

Have you added your broadband details in the EE app?

You should see a 'link a product' tile near the bottom of the home screen.

James

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