scam text message re bill

[Wellsie]

Just had a text saying unable to process my bill I’m assuming it’s a scam  As bill already been taken!!! Not clicking on that link 

[Jon_K]

Hi @Mitch99.

Welcome to the community.

If you haven't done so already, please forward the message onto 7726 so it can be investigated.

And yes, definitely don't press the link 😁

Jon

[BazFitzpatrick]

The number 7726 doesn't seem to work below is the scam message send  

EE:We were unable to process your latest bill. In order to avoid fees, update your billing information via: https://ee-update.ref0175.com/?ee=2

[Christopher_G]

Thanks @BazFitzpatrick.

Are you able to paste that message into a new text and send it to 7726?

Chris

[BazFitzpatrick]

I've tried to forward the txt to 7726  which fails to send, and I've now tried copying the text and pasting into a new message and sending to 7726 and it fails as well.

[Christopher_G]

That's really strange, @BazFitzpatrick.

I've passed on the information you posted. Thanks for trying. 🙂

Chris

[Lbrown122]

This is the fraudulent message I received today

[chistery]

Hi @Lbrown122  Yes, that's a spam text, hopefully you've not gone to the link? You can forward it to 7726 if you wanted to report it to EE.

[Borthwick]

I have received the same this morning and have pasted  it to you for investigation. Hope you catch the scum who scam!

[Katie_B]

Good Afternoon @Borthwick. 

Thanks for coming to the community and reporting this. 

Katie 🙂

[Glongii]

REcieved one of these just now,  followed your advice, hope they can prosecute!