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content lock

Nesamoningas7
Visitor

Hello. How can i unlock content lock please? Cannot find anywhere 

70 REPLIES 70

Yes

Katie_B
EE Community Support Team

Hello @David482

Information on removing content lock can be found HERE

Katie

Mitta1
Visitor

How to remove content lock

XRaySpeX
EE Community Star
EE Community Star

@Mitta1 : Are you on a mobile contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Andrewr2113
Visitor

How do I unlock it

Leanne_T
EE Community Support Team

Hi @Andrewr2113 

Please see our 'How Do I Turn On Parental Controls on My Device?' help page for details on changing your content lock settings.

Leanne. 

How do I remove content lock?

XRaySpeX
EE Community Star
EE Community Star

@Dan1er1 : Scroll up & find out!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yes please it's been effecting me & increasing my mental health