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content lock

Nesamoningas7
Visitor

Hello. How can i unlock content lock please? Cannot find anywhere 

70 REPLIES 70
Sarahgray34
Visitor

Pay monthly

 

Leanne_T
EE Community Support Team

Hi @Sarahgray34 

Please see our 'How Do I Turn On Parental Controls on My Device?' help page for details on changing your content lock settings.

Leanne. 

Pay as you go

XRaySpeX
EE Community Star
EE Community Star

@Joallen : On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I use pay as you go

Yes

Leanne_T
EE Community Support Team

Hi @DodgyD 

Check out our 'How Do I Turn On Parental Controls on My Device?' help page for ways to remove the content lock. 

Leanne.

01384
Explorer

How to turn on and off content lock from a pay as you go system? Step by step answer please?

infinitywaiter
Prodigious Contributor
Prodigious Contributor

Quick and easy step by step guide for you: Go back four posts and read what XRaySpeX has posted.

@Leanne_T - Please lock this old thread as the answer has been told many times over here.

I do not subscribe, so please do not always expect a reply.

Monthly