content lock

Nesamoningas7 · ‎27-01-2023

Hello. How can i unlock content lock please? Cannot find anywhere

XRaySpeX · ‎12-07-2024

@Mitta1 : Are you on a mobile contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Leanne_T · ‎27-01-2023

Morning @Nesamoningas7

Thanks for coming here.

Do you have a pay as you go or pay monthly account?

Thanks 🙂

Leanne.

XRaySpeX · ‎27-01-2023

@Nesamoningas7 : Are you on contract or PAYG?

Follow Switching Content Lock OFF or ON if you are on contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rgg2 · ‎14-02-2023

how can I remove context look like I went to the shop and it can't be online, so how

Leanne_T · ‎14-02-2023

Hi @Rgg2

Thanks for coming here.

Do you have a pay as you go or pay monthly account?

Leanne 🙂

Mutu · ‎08-07-2023

Nwnbrbbrnt

Katie_B · ‎08-07-2023

Hello @Mutu.

Are you looking to remove content lock?

Katie

Jasondean2 · ‎26-10-2023

Pay as you go

James_B · ‎26-10-2023

Welcome to the EE Community @Jasondean2 🙂

How can we help?

James

Honey100 · ‎28-10-2023

Pay as u go