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Someone is using my mobile number to call people.how do i stop it..

Gisland246
Visitor

I have had 4 people call me today asking why I am calling them..someone is using my mobile number to make scam calls..how do I stop it..?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Gisland246 

Welcome to the community.

It sounds like your number is being used by someone who is Call Spoofing. Hopefully they stop using it soon, but if you're receiving too many calls about this, I recommend speaking to our Mobile Care team who can change your number for you, as a last resort.

Call spoofing - The EE Community

Chris

View solution in original post

7 REPLIES 7
Christopher_G
EE Community Support Team

Hi @Gisland246 

Welcome to the community.

It sounds like your number is being used by someone who is Call Spoofing. Hopefully they stop using it soon, but if you're receiving too many calls about this, I recommend speaking to our Mobile Care team who can change your number for you, as a last resort.

Call spoofing - The EE Community

Chris

davidhkirkham
Visitor

I'm getting the same, how do they do it?

Linzi_H
EE Community Support Team

Hi @davidhkirkham 

Welcome to the community.

If you have a look at the links within the solution on this post there's lots of handy info all about this.

Linzi 

Hi. These queries seem to be months old, but my husband’s phone has just started getting people calling him  saying he’s just called. Appreciate what the issue is but is there any way to protect ourselves?


@Gizbourne wrote:

Appreciate what the issue is but is there any way to protect ourselves?


Check the links in the previous posts.

Hi. Have done so but other than saying it might not continue for long (?) or change the number (not possible) it looks like there’s nothing anyone can do other than bear the brunt of irate callers who think you have called them!


@Gizbourne wrote:

looks like there’s nothing anyone can do other than bear the brunt of irate callers who think you have called them!


If someone gets upset over something as simple as a "funny" phone call after you've tried to explain, then just terminate the call and block them. Someone who gets irate at multiple people over something so simple, won't get very far in life...

The couple of these I've had, have ended in mutual amusement rather than anyone getting unnecessarily angry.