Scam to all numbers from 150

[Mupiro]

I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. 

“Hi from EE. Heads up - we've noticed your phone usage is higher than usual. If this continues, you might not be able to make calls or send texts. Please visit ee.co.uk/go/login or call 150 to check your balance or make a payment. Thanks.”

[Ali_A]

Hi @Mupiro 

This is a legitimate text message from EE. 

Although you may have unlimited standard calls and data, it's still possible to incur additional costs from calling chargeable numbers or third party services. 

I'd recommend logging into your online account to check a breakdown of the additional charges. 

Alternatively you can call 150 where a Customer Service guide will be able to give you the details. 

Ali 

[eprior77]

I've got the exact same text to all the numbers in my account today.  We've just renewed contracts with unlimited data, calls and texts.  I've also struggled to get onto my account.  I think it's a scam or something has happened at EEs end 

[Michael_D]

Hi @eprior77 

Thanks for coming to the community.

What is happening when you are trying to check your EE account?

It is worth checking the spend on the account just in case there has been anything outside of your standard unlimited allowances.

Michael