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Scam text

E_123
Visitor

Hi I got a text message with this phone number. **removed**

Saying 

 

EE: We have not been able to take payment, your account will be suspended, If you fail to update your billing information at: https://ee.securbilling.help/

 

Is this a scam as  payment not due for another week and they have my details.

 

**Mod note: Sensitive information has been removed for security reasons** 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @E_123

 

Welcome to the community.

 

Could you please forward that message to 7726?

 

That way it can be investigated by a security team.


Chris

View solution in original post

8 REPLIES 8
Christopher_G
EE Community Support Team

Hi @E_123

 

Welcome to the community.

 

Could you please forward that message to 7726?

 

That way it can be investigated by a security team.


Chris

I had the same text re billing the other day 

Katie_B
EE Community Support Team

Good Morning @Natp79

 

Thanks for coming to the community and letting us know. 

 

Have you been able to report this by forwarding the text to 7726?

 

Katie 🙂

Vladis33
Visitor

Hi i have same text  messages  been now 4 times sending the same cant complete  payment 

Leanne_T
EE Community Support Team

Hi @Vladis33

 

Thanks for coming to the community.

 

Please forward the message to 7726, and don't enter any personal details into the URL that has been sent in the message.

 

You can find more hints and tips in our Spam and phishing - How to stay safe and report it post.

 

Thanks 🙂

 

Leanne.

 

 

Hi,

 

I have had a scam text from mobile 07776 saying that there was a problem taking payment for bill. I have forwarded to 7726

 

Regards

James

 

James_B
EE Community Support Team

Thanks for reporting the phishing message @Jamesb007 🙂

 

James

Sankov1
Visitor

I don't like discord but the 2 slow Internet Website is **bleep** always some problem