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Possible scam call

MichaelM07
Explorer

Hi EE,

Is the number 01438 989232 from Stevenage, England a recognised EE number?

They have called me informing me that as I have been with EE for 3 years I have access to a loyalty discount where I will be provided 25GB for only £10 monthly. They also said that the first 2 months will be free. 

Could someone from EE please confirm or deny whether this is true?

Thank you 

2 REPLIES 2
MichaelM07
Explorer

I have been called informing me that as i’ve been a loyal customer for 3 years, I can have access to a monthly £10 deal where i review 25GB a month instead of 10GB. 

Is this a real benefit for loyal customers or was whoever was calling me impersonating EE and trying to access my bank details?

@MichaelM07 , here is the list of all EE partners and their numbers, no idea about the number you have been called from:

https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.