Scam guard - technical fault

[Loraine9]

I purchased scam guard yesterday, and have the link. I have tried switching off WiFi and trying with it switched on, but all I get is a message saying there is a technical fault, so am unable to set it up, any ideas @Any ?

[Michael_D]

Hi @Loraine9 

Thanks for coming to the community.

What browser were you using when you tried to access the link?

Have you been able to try clearing the cookies and cache to see if that helps?

Michael

[Loraine9]

Thanks! I have tried cleaning the cache, I am using iOS as it’s the iPhone that I am using I have the message for …

I will try copying the link and pasting into google….

Sent from my iPhone

[Michael_D]

Thanks @Loraine9 

It is worth giving it a go in another browser or device if you can.

Keep me posted with how it goes.

Michael

[Loraine9]

Thanks @Michael_D

I copied and pasted into Google and that worked 🙂


Sent from my iPhone

[Michael_D]

Brilliant, thanks for the update @Loraine9 

I'm glad to hear it worked.

Take care and have a fantastic weekend.

Michael