Change email on account

Emmzy1
Visitor

My email has been hacked and I am trying to change my email attached to my account so they cannot get access. But I can't do this with getting a code from my hacked email. Is there anyone that can help?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Emmzy1  You call customer support.  150 from your EE device. 

Any 2FA code is sent via text not email. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Emmzy1  You call customer support.  150 from your EE device. 

Any 2FA code is sent via text not email. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.