Scam calls

Darrenkeen4891 · ‎04-12-2024

Just to make people aware I had a call from a London number claiming to be ee saying 4g was being switched off and they were sending a new sim that was 5g for free. And wanting my authentication code from ee that was sent to me. I haven't given any info out but just wanted to make people aware. I've also reset password to this account as well.

XRaySpeX · ‎04-12-2024

@Darrenkeen4891 : You sure you didn't mishear '3G' for '4G'? It's 3G that's been switched off.

What no. called you?

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎04-12-2024

@Darrenkeen4891 : You sure you didn't mishear '3G' for '4G'? It's 3G that's been switched off.

What no. called you?

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Dave503 · ‎11-06-2025

Received same call. Also from a london number hung up when I said I was suspicious.

Peter_W · ‎11-06-2025

Thanks for flagging this too, @Dave503.

What number was it that called you here?

You can check out our page online for a full list of the numbers we're likely to call from, along with the numbers for all of our direct partners too.

Peter