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Community Activity
Resolved! EE Website & App unable to log in
Hi, I have been an EE customer for the best part of 11 years I pay my bill normally through the website due to my pay day changing and recently I can't do anything on the website or the app and this has been the best part of 2 months! I have tried lo...
If its this bad for new customers then existing customer should run
I am amazed at the lack of customer service that EE provide. As a new customer I do not want the red carpet rolling out. I just want clear answers as to when I will be finally switched on?EE claim that my flat does not have a fibre connection yet loo...
Dreadful Speeds.
My speeds are appalling and they have been throughout my entire time with EE, I have had multiple engineer.cisits, each one.xlaims.to have fixed the issue - it seems to be a different issue each time but the issue is never resolved. My speed guarante...
sky stream
Hi at the moment i am with sky Q, and i am thinking of changing to EE stream package, if i was to go for sky stream would i be classed as a new customer or would sky stop it. Thanks.
Resolved! Serios Link - Not Working
Hi All, i have had BT / EE TV for a few years now and have not had any problems with recording series links until the most recent update on the TV box pro which changed the whole interface.I watch F1 and for the last 3-4 yeats I have had every pract...
Outstanding support from Aled - tech team
Dear EE,I wanted to take a moment to highlight the incredible support I received from Aled in your tech team over the past couple of days. From the very beginning, Aled was absolutely amazing. He was friendly, polite and incredibly helpful - an absol...
Interview Reschedule
I was invited for an Interview for the 46066 North Tyneside and Gosforth Customer service role but when I went to book a time it said “All time slots have either passed or been booked” , I went to contact to the ‘recruiter’ but the email didn’t send ...
EE Smarthub Pro and Smart WiFi Pro Network View Errors / Bug
I have been using an EE Wi-Fi 7 Smart Hub Pro to connect all my 26 devices (4 Ethernet and 22 Wi-Fi ) to my 900Gb service and all was ok for a few months until I needed a fifth Ethernet socket so I started to use the Smart Wi-Fi pro which I had not u...
the no upfront cost on braodband lie
ok so upgrade my present broadband package from essentials 36 to full fibre 150 essentials'. offered no upfront cost. get email to confirm and it says £30 cost upfront. WHY
Resolved! Issues receiving texts and voicemail notifications
I too cannot send or receive texts from ANYONE. Including my bank I also can no longer receive voicemails although people have left them. My phone is a Samsung A 50. Keeps saying unable to send message as service currently unavailable. Saying this ...
