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Scam Guard removed by EE

walkerx
Skilled Contributor
Skilled Contributor

‎24-04-2025 01:41 PM

got message this morning that EE have removed scam guard from my mobile account, I've not requested the removal and with the number of scammers around I want to be able to see if it is a suspected scammer calling me

Anyone why EE is removing the service from our accounts

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎24-04-2025 03:11 PM

@walkerx , not sure why scam guard has been removed from your account, I would suggest speaking to customer service about this, as mine has not been removed, so no idea why yours has, not heard anything about it, thus far.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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