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I've tried to use an EE gamecard twice to buy Xbox gamepass
Twice I haven't received a code, beginning to think this company doesn't live up to any promises after it failed me on broadband too.
Number porting
I visited an EE Shop today and the assistant began porting my BT number to my new EE account. I got a text later to say that the number will be transferred by 6pm on 21/8!I understood this was an overnight process. Do EE give themselves 4 weeks just ...
Shockingly POOR POOR Customer service
For the past 4 weeks 9 (I kid you not) I have been trying to get through to EE with a query. I can NEVER get through. With all the wait time added on hold, it must be over 4 hours in total. I've literally just given up now. This is disgustingly a...
Communication
I am trying to contact EE re an order my elderly parents have placed, no numbers are working, my dad is 80 and knows nothing about tech and my mum has Alzheimer’s, I really need to speak to someone about this. Do you have any numbers that are workin...
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
Resolved! Re: Can't contact EE by phone
Hi ,I've also been trying for 2 days to get ee customer service and keep getting cut off, maybe its time to change network suppliers.
No TV service on Upstairs TV
I have had no TV service upstairs since last night. I rebooted the Router, and nothing has changed. Trouble is, you can't even get EE on 150. Seems the Broadband is not connecting to the TV box upstairs. Any ideas?JC6310
Landline stopped working - says number is temporarily unavailable when i dial ou
My landline has stopped recieving calls and placing calls. It was working fine last night.When I dial out it says this number is temporarily unavailable, and when i dial my mobile (not EE but another provider) it says this number is unavailable.My br...
Smart Hub 2 - USB Networking
Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network. At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...
